Terms & Conditions

Welcome to Naza99. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and Naza99 ("we", "us", "our", "the Company", "the Platform") governing your access to and use of the Naza99 website at https://naza99.cam, including all associated sub-pages, features, services, games, betting markets, and content (collectively, the "Platform" or "Services").

By registering an account, logging in, depositing funds, placing a wager, or otherwise using the Platform in any capacity, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated by reference into this Agreement.

If you do not agree with any part of these Terms, you must immediately cease using the Platform. Naza99 reserves the right to update, amend, or replace these Terms at any time. Continued use of the Platform following notification of any such changes constitutes acceptance of the revised Terms.

For the purposes of these Terms, the following definitions shall apply:

Access to and use of the Naza99 Platform is subject to strict eligibility requirements. You represent and warrant, at the time of registration and on a continuing basis, that:

• You are at least 21 years of age. Naza99 operates a strict minimum age policy of 21+ and will not knowingly accept registrations or wagers from individuals under this age.
• You are accessing the Platform voluntarily, of your own free will, and for personal entertainment purposes only.
• You are not accessing the Platform from a jurisdiction where online gambling is prohibited, restricted, or requires a local licence that Naza99 does not hold.
• You are not a current or former employee, contractor, director, agent, or affiliate of Naza99, nor an immediate family member of any such person.
• You have not previously been excluded, self-excluded, or had your Account suspended or terminated by Naza99 for any reason.
• You are acting on your own behalf and not as an agent or representative of any third party.
• All information you provide during registration and at any subsequent time is accurate, truthful, and not misleading.

Each individual User is permitted to maintain one (1) Account only on the Naza99 Platform. The creation of duplicate, multiple, or linked Accounts by the same individual is strictly prohibited and will result in suspension of all associated Accounts and potential forfeiture of Balances.

During the registration process, you are required to provide accurate and complete personal information including, but not limited to: your full legal name, date of birth, residential address, email address, and phone number. You are responsible for maintaining the accuracy of this information and must notify Naza99 promptly of any changes.

Failure to provide requested KYC documentation within a reasonable timeframe may result in suspension of withdrawal privileges or temporary Account restriction until such documentation is supplied and verified. All submitted documents are handled in accordance with our Privacy Policy.

You are solely responsible for maintaining the confidentiality of your Account login credentials. Naza99 will not be held liable for any losses arising from unauthorised access to your Account due to your failure to adequately protect your login details. You must notify us immediately at [email protected] if you suspect any unauthorised access to your Account.

Naza99 supports a range of payment methods specifically selected to serve Malaysian users, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, as well as cryptocurrency options including BTC and USDT. Available payment methods may vary and are subject to change without prior notice.

Naza99 offers various bonus programmes and promotional offers to eligible Users from time to time. Each promotion is governed by its own specific terms and conditions, which are published alongside the promotional offer. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotional terms shall prevail in respect of that promotion.

• All bonuses are offered at Naza99's sole discretion and may be withdrawn, modified, or cancelled at any time without prior notice, except where a User is already actively engaged in satisfying a wagering requirement.
• Wagering requirements ("rollover") must be met in full before any bonus-derived funds or associated winnings may be withdrawn. Wagering requirements are stated clearly in each promotional offer.
• Only one welcome bonus may be claimed per User, per household, and per IP address.
• Naza99 reserves the right to void any bonus and associated winnings if there is evidence of bonus abuse, collusion, use of automated software, or any attempt to circumvent bonus terms through strategy patterns inconsistent with normal recreational play.
• Bonuses and promotional credits have a validity period, after which unused bonus credit will be removed from the Account Balance. Expiry periods are stated in each promotional offer.
• Naza99 reserves the right to limit, modify, or exclude any User from participating in any promotional offer without providing a reason.

All wagers placed on the Naza99 Platform are subject to these general Terms as well as any sport-specific, game-specific, or market-specific rules communicated on the Platform. You are responsible for familiarising yourself with the applicable rules before placing any wager.

• All wagers are final once confirmed. Naza99 does not accept requests to cancel, amend, or reverse a confirmed wager except in circumstances where a manifest error has occurred (see below).
• In the event of a manifest error — including but not limited to typographical errors in odds, game result display errors, or system malfunctions — Naza99 reserves the right to void the affected wager and return the staked amount to the User's Balance at its sole discretion.
• Naza99 reserves the right to limit the maximum stake on any game, market, or event at its sole discretion, including on an Account-specific basis where betting patterns indicate potential risk.
• Winnings are credited to your Account Balance following the settlement of each wager. Settlement times vary by game type and event.
• In cases where a sporting event is abandoned, postponed, or otherwise fails to produce a result within the timeframe specified in the relevant market rules, Naza99 will settle affected bets in accordance with the applicable market rules published on the Platform.
• For live in-play betting markets, quoted odds are subject to change in real time. A wager is accepted at the odds displayed at the precise moment of confirmation, not at any odds displayed before or after that moment.

The following conduct is strictly prohibited on the Naza99 Platform. Engaging in any of the activities listed below will result in immediate Account suspension and may result in permanent termination, forfeiture of Balance, and referral to relevant authorities where applicable:

All content on the Naza99 Platform — including but not limited to the website design, graphics, logos, trademarks, text, game interfaces, software, databases, and user interface elements — is the exclusive intellectual property of Naza99 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not include the right to: copy, reproduce, distribute, publicly display, modify, create derivative works from, or exploit any Platform content without the express prior written consent of Naza99.

Any unauthorised use of Naza99's intellectual property may give rise to a claim for damages and may constitute a criminal offence. Naza99 reserves all rights not expressly granted in these Terms.

To the fullest extent permitted by applicable law, Naza99 and its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or Services.

This includes, without limitation: losses arising from gambling outcomes; losses arising from technical failures, interruptions, or errors on the Platform; losses arising from delays in processing deposits or withdrawals; any reliance placed on the accuracy or completeness of information provided on the Platform; or losses arising from unauthorised access to your Account due to your own failure to maintain credential security.

Naza99 provides the Platform on an "as is" and "as available" basis and makes no warranties, express or implied, regarding the Platform's fitness for purpose, uninterrupted availability, freedom from errors, or security from third-party interference. You use the Platform entirely at your own risk.

Nothing in these Terms shall limit or exclude Naza99's liability for death or personal injury caused by our gross negligence, or for fraud or fraudulent misrepresentation.

Naza99 is committed to promoting responsible gambling and minimising the potential harms associated with problem gambling. Gambling should be treated as a form of entertainment, not as a means of generating income or resolving financial difficulties.

Naza99 provides the following responsible gambling tools to all registered Users, accessible through the Account settings:

• Deposit Limits — Set daily, weekly, or monthly limits on the total funds you can deposit to your Account.
• Session Time Limits — Receive reminders or automatic session termination after a specified period of continuous play.
• Cool-Off Periods — Temporarily suspend your Account for a defined period to take a break from gambling.
• Self-Exclusion — Permanently or indefinitely close your Account and request inclusion on our self-exclusion register.
• Reality Checks — Periodic on-screen notifications displaying your current session duration and net wagering position.

Once a self-exclusion is in effect, it cannot be reversed during its agreed minimum period. Naza99 will take reasonable steps to prevent self-excluded individuals from creating new Accounts. For comprehensive information on our Responsible Gambling policies and external support resources, please visit our Responsible Gambling page.

Naza99 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice where there are reasonable grounds to believe that the Account holder has breached any provision of these Terms, engaged in fraudulent activity, or where such action is required by law or regulatory obligation.

On termination of an Account for breach of these Terms, Naza99 reserves the right to void any outstanding Wagers, cancel any pending or unprocessed Withdrawals, and retain any Balance that has been derived from fraudulent, prohibited, or ineligible activity. Any legitimate remaining Balance will be returned to the User via the last verified payment method used.

You may close your Account voluntarily at any time by contacting our support team at [email protected]. Upon voluntary closure, any verified real-money Balance will be returned to you via your designated payment method, subject to completion of any outstanding KYC requirements.

Naza99 reserves the right to modify, update, or replace any provision of these Terms at any time. Where changes are material, we will use reasonable endeavours to notify registered Users via the email address associated with their Account or through a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the Platform following publication of any revised Terms constitutes your acceptance of those revisions. If you do not agree to any updated Terms, you must immediately discontinue use of the Platform and may close your Account in accordance with Section 12 above. The effective date of the current version of these Terms is stated at the top of this page.

These Terms and any dispute, claim, or controversy arising out of or in connection with them — including non-contractual disputes — shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which Naza99 holds its operating licence.

In the event of a dispute between a User and Naza99, the User should first contact our Customer Support team at [email protected] to seek an informal resolution. Naza99 will endeavour to resolve all disputes fairly and promptly. If a satisfactory resolution cannot be reached through internal channels, further escalation options will be communicated to the User.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect legitimate interests.

If you have questions, concerns, or feedback regarding these Terms & Conditions, or require clarification on any provision herein, please contact the Naza99 team through the following channels:

For legal notices or formal correspondence, please address your communication to Naza99 via the general support email above with the subject line "Legal Notice – [Your Matter]" to ensure appropriate routing within our team.